In today's well-connected world, hi-tech gadgets and gizmos can help us communicate more easily. Technology has made communication nearly instantaneous, incredibly convenient and enormously accessible. But has it somehow made us less effective communicators? Should we monitor our method of communication more carefully? Does it really affect our messages?
my answer is YES. this is because when it comes to resolving broken promises, violated expectations or bad behavior with someone at work, resorting to hi-tech methods like e-mail, voice mail or text messages can amplify our problems. Anytime non-verbal signals are important in deciphering the message, the news is particularly bad or sensitive, negative feedback is being delivered or differing opinions will ensue, face-to-face communication is a must.
For example, when letting someone go, you treat the bad news as bad news. You allow the other person to show their concern and emotions.
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